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Apple Mail (aka. "Mail.app")
Mail is the email client included with Mac OS X, Apple's powerful Unix-based operating system.

Setting up Apple Mail to work with your DreamHost is fairly simple. Simply launch the Mail application and follow the directions below. Please note that this document was written for Mail running on Mac OS X 10.2.8 - later versions may look slightly different, though the same settings should be used.

1. With Apple Mail running, select "Preferences..." from the Application menu.

2. A window should appear with the currently defined email accounts set up to work with Mail. If this is not the case, click on the "Accounts" icon at the top of the window.

3. Click on the "Add Account" button. A sheet will appear from the top of the menu. This is where you will enter the main settings for your email account.

4. Select "IMAP" from the Account Type select menu.

5. Type anything you want under Description. We recommend something short, easy to remember, and easily distinguishable from any other email accounts you may have.

6. Type your full email address into the Email Address field. This is the address people will reply to when they respond to a message from you.

7. Type in your name under Full Name. Technically, this can be anything that you want.

8. In the Incoming Mail Server field, type "mail.mydomain.com" (replacing mydomain.com with your actual domain name).

9. Type your email password into the Password field. Make sure to type it exactly as it is defined (ie. upper-case letters must actually be capitalized).

10. From the Outgoing Mail Server select list, choose "Add Server...". A window will appear.

11. In the Outgoing Mail Server field, type "mail.mydomain.com" (replacing mydomain.com with your actual domain name).

12. Select "Password" from the Authorization select list.

13. Type your account username in the User Name field.

14. Type your email password into the Password field. Make sure to type it exactly as it is defined (ie. upper-case letters must actually be capitalized).

15. Click the "OK" button. You should be returned to the main account preferences window. You may either close this window, or change other Mail preferences here.

Your email account should now be configured correctly, and you should be able to check your email using Mail. If you run into any problems, have any questions, or can't get it to work please don't hesitate to contact DreamHost customer support.

Last updated: Dec 11, 2003.

User Post (2005-12-28 10:09:28 by timagee)
I found this post on a blog, and it moved the folders out from under the Inbox

Also, you’re on Dreamhost right? In which case, go to the Advanced tab of your mail setup and specify an ‘IMAP Path Prefix’ of “INBOX” (no quotes) for your dreamhost account.
User Post (2005-12-06 14:42:45 by urhost)
I'm having trouble getting new folders to show up OUT of the inbox. I would like to have subfolders that don't live under the Inbox, which is what DreamHost is doing, not Mail.app. The tip for Sent, Drafts and Trash worked flawlessly, thanks for that!

Naming the new folder "Inbox/foldername" puts the new folder in the Inbox. When I try to create a new folder at root level it gives me the CREATE error.

I'm using Mail version 2.0.5 under Tiger 10.4.3.

Has anyone figured this out?
User Post (2005-09-06 19:53:10 by rabinm)
it looks to me like the comment by mariatessa below (i guess taken from the Kbase) describes how to get all your folders (like Sent) to work correctly. By default, Mail setus up the sent and drafts folders as subfolders of inbox, while dreamhost tries to save these messages to folders at the root level. following maria's instructions fix all this easily.
however: Mail.app DID setup the trash and old-messages subfolders correctly - they were by default placed as subfolders to the inbox, and are storing trash and old-messages correctly.

User Post (2005-07-11 06:30:41 by vanina)
To roboconnell. I tried what you advised but it doesn't work for me. Do i need to have this port open on my firewall too maybe? It seems to be working completely randomly since i upgraded to Tiger. Also, sometimes i can't see any of my mails when i click on the inbox. Any help appreciated....
User Post (2005-06-22 22:07:11 by roboconnell)
to buddhabelly - I had this problem too. I tried setting the port to 587 and it worked. could be an ISP specific thing - but why it would correlate to new version of Tiger I have no idea...but 587 seems to be common replacement/sideways to 25 for the SMTP port. YMMV!!
User Post (2005-06-20 07:48:52 by buddhabelly)
Anyone have any problem upgrading to Tiger? I just upgraded and my mail doesn't go out now.
User Post (2005-03-31 21:33:15 by feist)
If you're having trouble creating a new folder ("CREATE" failed) then when you create the folder use the name "INBOX/newfolder" (without the quotes). The folder will appear where you need it.
User Post (2004-11-20 07:59:39 by mariatessa)
This is a great primer to setting up mail.app however it does not discuss how to configure the IMAP folders used for Sent, Drafts, Etc -- something important to know if you happen to switch between using your account via webmail and personal computer on a frequent basis.

From the Kbase discussion area:

1. Open up Mail.
2. Select the Sent folder on the server
3. From the Mailbox menu, go to Use This Mailbox For and set it as your Sent folder for the account.
User Post (2004-10-07 18:57:19 by gregforcey)
I had the same problem with mail only creating folders under inbox using mail in OS X 10.3 Panther. The trick is to go the advanced tab in mail's preferences. In the IMAP path prefix field type "INBOX" all caps without the quotes. You should see the rest of your mailboxes appear correctly instead of subfolders under inbox.
User Post (2004-08-28 12:52:53 by jcao)
That problem is not limited to 10.2. I am having problems getting Mail.App and dreamhost to synchronize properly in terms of creating folders.

I set up my accounts and try to create a new IMAP subfolder under my inbox, but it creates it as a subfolder of drafts on the server, and then that folder doesn't show up in Mail.App Extremely frustrating.
User Post (2004-07-14 12:59:21 by theboss)
it took me a while to figure out which user name they are talking about. You must use the user name specified under the mailboxes pane in the dreamhost panel. In my experience these look like "m86367822" or something. Even though the email address I set up for this account was something quite different. This wasn't super clear to me at first.
User Post (2004-05-28 14:20:31 by vgupta)
On the "Advanced" panel of Mail, the "Automatically Synchronize Changed Mailboxes" button has to be off for Mail.app to work properly. Otherwise IMAP folders cannot be created. Very odd.
User Post (2004-05-07 17:26:11 by pathawi)
If you go back and forth between SquirrelMail and Mail.app, you'll notice that things aren't saved to the same folders. This is a remediable situation. You'll need to do a little bit of monkeying with Mail.app for this to work properly, but it's pretty simple:

You'll notice an arrow next to Inbox. Click on the arrow to expand Inbox. You Drafts, Sent, and Trash folders will be under this.

Select the INBOX.Drafts folder. Click on the Mailbox menu and scroll down to 'Use This Mailbox For'. Select 'Drafts.' Repeat this process for the INBOX.Sent and INBOX.Trash folders.

Now, delete the unused folders that Mail.app created for you. After this, your folders should be synchronised between Mail.app and SquirrelMail.
User Post (2004-04-26 10:57:16 by jamesclark830)
Beware! I am running the Mail.app with 10.3 and cannot create imap folders for sent mail. It looks as if DH only allows mail folders to be created 'under' INBOX. THIS DOES NOT WORK with the Mail.app. Mail.app wants to put copies of sent mail in a folder at the root level. This fails, and as a result, sent mail is not saved. If anyone has a work-around for this, please let me know! (info@jimclark.net)
User Post (2004-04-08 11:48:39 by infinia)

Title: Mac OS X 10.2: IMAP Mailbox Folders Do Not Appear
Article ID: 107069

Created: 2002-09-06

Modified: 2003-12-01
Topic: When using the application Mail, you may encounter a situation in which new IMAP mailboxes do not appear.

I've seen this on every Mac OS X 10.2.x Mail setup I've dealt with. Upgrade to 10.3!