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'Billing' Help Folder   Billing
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Top 23 in this Area:
1. What are CPU minutes?
2. How do I cancel an account?
3. What is your 97 day money-back policy?
4. Why are your prices so low?
5. I don't want to give my credit card information over the Internet.
6. What set up fees are there for DreamHost services?
7. Why do I only see php.cgi in my resource report?
8. Suppose I sign up for one plan but eventually want to upgrade/downgrade?
9. If I cancel, do I get my money back?
10. What is your mailing address?
11. What are the TOTAL fees for your hosting services?
12. My account was moved to an evaluation server!
13. How can I get an invoice?
14. I would like to suspend my account temporarily...how do I do that?
15. Why is my monthly charge higher than usual?
16. If DreamHost cancels my account do I get money back?
17. What about sales tax? Are there any hidden charges?
18. Can I pay by wire?
19. I've upgraded my account. When can I use the new features?
20. Why was I billed x amount on such and such date?
21. Why don't you send paper invoices to customers?
22. Can I move services from one account to another?
23. Updating your contact information

 
Billing Description
This section contains information about billing plans, payment methods, contact information, signup, cancellation, and more.

Last updated: Apr 20, 2001.

Sub-Areas of Billing
Folder Account Evaluation
Question My account was moved to an evaluation server! Question Why do I only see php.cgi in my resource report?
Question What are CPU minutes?    
Question Can I move services from one account to another?
Yes and No. Moving services such as user accounts and domains from one account to another is a complicated process if the two accounts in question are in different clusters. You must contact support... (more)
Folder Do you offer a referral or affiliate program?
Question What is your mailing address?
Send checks or money orders to: DreamHost Attn: Payments PMB #257 417 Associated Dr. Brea, CA 92821 USA
Question Why are your prices so low?
You may worry that we're not offering a full and complete hosting package. How else could we afford to have prices less than half of what our competition offers? Not so! Our prices are low bec... (more)
Question What is your 97 day money-back policy?
I've been hosting with Dreamhost for two weeks now, and have been happy with your service. However, for various reasons I would like to cancel my Dreamhost account. My understanding is that I c... (more)
Question I don't want to give my credit card information over the Internet.
We'd like to stress that our encrypted SSL connection keeps your credit card information completely safe. While we don't offer telephone or fax-based technical support, note that even if we did, we... (more)
Folder Upgrade/Downgrade
Question Suppose I sign up for one plan but eventually want to upgrade/downgrade? Question I've upgraded my account. When can I use the new features?
Folder Fees and Charges
Link Your Billing Date Question What set up fees are there for DreamHost services?
Question What about sales tax? Are there any hidden charges? Question What are the TOTAL fees for your hosting services?
Question Updating your contact information
I'd like to double-check my email and mailing address, making any corrections as necessary. Can I do that? You sure can! How? You can change your contact information at the Account C... (more)
Folder Alternate Payment Methods
Question Can I pay by wire? Folder Can I pay by check or money order?
Folder Billing History/Invoices
Question Why don't you send paper invoices to customers? Question Why was I billed x amount on such and such date?
Question Why is my monthly charge higher than usual? Question How can I get an invoice?
Folder Disabling
Folder Canceling
Question How do I cancel an account? Question I would like to suspend my account temporarily...how do I do that?
Question If I cancel, do I get my money back? Question If DreamHost cancels my account do I get money back?
Folder Recurring