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DREAMHOST SETS NEW STANDARDS FOR EASE-OF-USE AND CUSTOMIZATION WITH AUTOMATED WEB PANEL
June 3, 2002

Los Angeles - DreamHost is now offering an automated web administration panel as the front-end to its web hosting and dedicated server services for small businesses, hobbyists, entertainers and creative professionals. DreamHost’s web panel allows web site and network managers – even those with little technology background – to organize their sites and manage the data on their systems to suit their needs.

Most management features are completely automated and easily managed online by the end user or network administrator.

“Our goal is to provide unprecedented site personalization capabilities and outstanding customer service,” Jeff Campbell, communications director, DreamHost, explained. “Every feature has been the result of listening to our customers and responding to their needs.”

Creating new users, adding new domains and setting up additional e-mail boxes can all be handled by the customer with a simple point-and-click process. Controlling auto-responders or setting up announcement and discussion lists require only a few quick steps. With DreamHost’s newest management features, lists can be manipulated and updated in less than 10 minutes.

Multiple e-mail boxes and distribution lists can be set up and maintained for each member of a family sharing a site. A small business owner can set up a secure site, complete with e-commerce capabilities, encryption technology and fully integrated with an existing firewall. Celebrities can maintain a guestbook and easily view fan messages on the site.

Stability and Support

DreamHost offers its customers stability and a level of support that isn’t found with other web hosting firms, one reason the company boasts a customer turnover rate of less than 2 percent, which allows DreamHost to greatly exceed the industry average retention rate.

“The web panel was very easy to use, which helped me immensely when I was first starting out," said Tamra Excell, DreamHost customer and operator of charterannex.com, a site offering online courses for California charter schools and homeschooling. "As I've continued to learn and advance, though, I've found that the panel is also flexible enough to keep up.”

The company continually updates and enhances the features of its web panel, allowing varying degrees of support for different customer requirements.

Seamless, Hassle-Free Billing

DreamHost customers can maintain their accounts entirely online, while still being able to print invoices for their personal records. Invoices are automatically updated when there is a change to the user's account, such as the addition of another service plan. DreamHost is the only web hosting company to offer this level of seamless online billing process.

Be Your Own IT Department

To make members’ experience more productive, DreamHost’s web panel allows customers to add FTP users, change passwords online, add/remove e-mail boxes, use webmail and administer mailing lists – without needing to talk to or correspond with a DreamHost representative. These features typically require a drawn out back-and-forth process between the hosting company and user. With DreamHost, these functions are standard and automated through the web panel.

Goodies and Extras

Reinforcing the company’s commitment to its customers, DreamHost offers “extras,” standard with each account. Recent offerings include the ability to create a MySQL database support, allowing for the development of sites with rich interactive content. Another extra is DreamHost’s enhanced QuickTime Streaming Server support for customers who have streamed audio or video content on their sites.

Get the Domain You’ve Always Dreamed of

All DreamHost packages come with free domain name registration for the life of the account. In addition, once a member’s account is set up, the web panel allows one-click mirroring to set up .com, .net or other registered domains.

“Multiple web locations are crucial to small businesses that want to own all domains that may be mistaken for their primary site; for example, .com and .net.,” Campbell, said. “We offer the built-in ability to re-direct visitors from any number of domains to your main address. That could be the difference between winning or losing a customer.”

Competitive Pricing

DreamHost currently provides hosting for customers running the gamut from personal interest sites to small business e-commerce sites.

Services begin at $9.95 per month and range up to $79.95, for personal and business sites. For dedicated server customers, who opt for more power and features, the plans start at $250.

About DreamHost

DreamHost provides web hosting, dedicated server and domain name registration services to more than 40,000 domains worldwide. The company offers customized service plans for hobbyists, entertainers, creative professionals and small businesses. All DreamHost plans feature a customizable web panel, which gives customers unsurpassed personalization and manageability of their data.

For more information, please visit http://www.dreamhost.com.

Last updated: Nov 07, 2002.